Contact information

Contact Us

Need help with your order? The DuroFixorg customer service team is here to assist you.

You can contact us regarding:

  • Order status

  • Shipping and tracking

  • Product information

  • Sizing questions

  • Returns and refunds

  • Exchanges

  • Damaged or incorrect products

  • Payment questions

  • General customer service inquiries

Customer Service

DuroFixorg

Email: support@durofixorg.com

When contacting us regarding an existing order, please include your order number so that we can assist you more efficiently.

We aim to respond to customer inquiries within 1–2 business days.

Customer service inquiries are handled during normal business days, excluding major holidays.